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Fare Questions - Please email your GF record to salessupport.gulfair@us-sales.com with your fare questions. Be sure to include the fare basis and value of tickets issued. We will review your request and respond directly. |
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Hours of Operation: 9AM - 5PM, Central, Monday - Friday
Phone: 713 964 8006
Fax: 713 621 0139
Email: SAMIRWAKIM@YAHOO.COM
Samir Wakim, Manager Consumer Affairs
Submit all documentation to:
Gulf Air
Attn: Consumer Affairs
2603 Augusta Drive
Suite # 730
Houston TX 77057 |
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We're sorry if you've experienced a delay with your luggage. Please click here for an update on your property. Baggage Tracker |
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Agents should make every attempt to process refunds directly through ARC according to the rules of the fares used. For questions regarding full or partial refunds, please contact our Sales Support staff by fax (480.707.5575) or email to salessupport.gulfair@us-sales.com, providing copies of tickets, itineraries and any other documentation related to your request. |
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Hours of Operation: 9AM - 5PM, Central, Monday - Friday
Phone: 713-964-8024
Fax: 713 621 0139
Email: GFHOURES@AOL.COM and TANVIR_SID@HOTMAIL.COM
LTA Fee $ 30.00
Mandatory waiting period to issue duplicate ticket is one month.
Required Documents:
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Completed GF lost ticket indemnity form
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Copy of original ticket
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Original passenger receipt of replacement paper ticket,
or replacement ticket number if issued electronically
Submit above documentation to:
Gulf Air
Attn: Lost Tickets
2603 Augusta Drive
Suite # 730
Houston TX 77057 |
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 You can make a seat request for your clients on Gulf Air through your GDS.
GDS Samples
Amadeus |
ST/NSST/19A/S1 |
Apollo |
@:3NSSTS1/8C |
Sabre |
3NSST1/8C- 1.1 |
Worldspan |
3S1N1.NSST8C |
Galileo |
S.P1S1/19A |
Please be advised that Gulf Air has the right to change pre-assigned seats on any Gulf Air operated flight for operational reasons. Consequently pre-assigned seats could be changed at the airport stations. |
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Visa eligible passengers may be eligible for complimentary or reduced rate hotel accommodations in Bahrain (BAH) if their stopover exceeds 8 hours.
To check eligibility and secure arrangements, contact our Gulf Air Sales Support Office prior to your passenger’s USA departure. Please be sure to include your Gulf Air record locator and your contact information. |
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It is the responsibility of every traveler to have proper documentation when traveling. Click this link to see if a visa is required for your journey. Visa Information
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Any ARC agent in good standing may request an AD75 or an AD50 ticket for your spouse aboard Gulf Air coded and operated flights. The discount is available on any published fare, permitting agency discounts. Check availability and via your GDS, book your economy flights in L Class for an AD75 for Economy, M class for AD50 economy class or C class for Business), then send the following information to our Sales Support Office:
Itinerary, including GF record locator
Copy of your IATA list and ARC card
Official request on Agency letterhead signed by agency manager
Please allow 30 days advance notice from your USA departure date for processing.
Once approved, GF will contact you with payment procedures and instructions for
acquiring your ticket.
Your requests may be faxed or emailed to:
Gulf Air Sales Support
14350 N. 87th St. Ste. 265
Scottsdale, AZ 85260
Phone: 866.513.GULF (4853)
Fax 480.707.5575
Email: salessupport.gulfair@us-sales.com |
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In an effort to better serve your clients and to expedite our check-in process, especially for passengers that are not checked through, or who have limited connecting times, we ask that you insert passport information into their record.
Amadeus Sample Entry:
SRDOCSGFHK1-P-US-012345678-US-30JUN73-M-14APR09-JOHNSON-SIMON-PAUL-H/P1/S3
SRDOCSGFHK1-P |
PASSPORT SSR (MANDITORY) |
-US |
COUNTRY OF ISSUE |
-012345678 |
PASSPORT NUMBER |
-US |
NATIONALITY |
-30JUN73 |
DATE OF BIRTH |
-M |
GENDER (MANDATORY - M FOR MALE, F FOR FEMALE, MI FOR MALE INFANT, FI FOR FEMALE INFANT) |
-14APR09 |
EXPIRATION DATE |
-JOHNSON |
SURNAME |
- SIMON-PAUL |
MIDDLE - FIRST NAME |
-H/ |
PASSPORT HOLDER |
P1/S3 |
PASSENGER AND SEGMENT ASSOCIATION |
For a multi-passenger passport, you must enter a dash and the letter H (for passport holder)
after the passenger name of the primary passport holder.
Apollo Sample Entry:
@:3SSRPSPTGFHK1/P9123421/US/27OCT52/MORRISON/TREY/M-1MORRISON/TREYMR
@:3SSRPSPTGFHK1 |
PASSPORT SSR FOR GF |
/P9123421 |
PASSPORT NUMBER |
/US |
COUNTRY OF ISSUE |
/27OCT52 |
DATE OF BIRTH |
/MORRISON/TREY |
NAME ON PASSPORT |
/M- |
GENDER (M FOR MALE, F FOR FEMALE, MI FOR MALE INFANT, FI FOR FEMALE INFANT, H FOR MULTIPASSPORT HOLDER) |
1MORRISION/TREYMR |
NAME ON TICKET |
Sabre Sample Entry:
3DOCS/P/US/123456789/US/01JAN1970/F/01JAN2008/PEREZ/MARIA-1.1
3DOCS/P |
PASSPORT SSR (MANDITORY) |
/US |
COUNTRY OF ISSUE |
/0123456789 |
PASSPORT NUMBER |
/US |
NATIONALITY |
/01JAN1970 |
DATE OF BIRTH |
/F |
GENDER (MANDATORY - M FOR MALE, F FOR FEMALE, MI FOR MALE INFANT, FI FOR FEMALE INFANT) |
/01JAN2008 |
EXPIRATION DATE |
/PEREZ/MARIA |
SURNAME/FIRST NAME |
-1.1 |
PASSENGER ASSOCIATION |
Worldspan Sample Entry:
3SSRDOCSGFHK1/P/US/A12345678901234/US/20JAN75/M/20APR09/BROWN/CHARLIE/ROBERT/H-1.1
3SSRDOCSGFHK1/P |
PASSPORT SSR (MANDITORY) |
/US |
COUNTRY OF ISSUE |
/A12345678901234 |
PASSPORT NUMBER |
/US |
NATIONALITY |
/20JAN75 |
DATE OF BIRTH |
/M |
GENDER (MANDATORY - M FOR MALE, F FOR FEMALE, MI FOR MALE INFANT, FI FOR FEMALE INFANT) |
/20APR09 |
EXPIRATION DATE |
/BROWN/CHARLIE/ROBERT |
SURNAME/FIRST NAME |
/H |
PASSPORT HOLDER |
-1.1 |
PASSENGER ASSOCIATION |
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3SSRDOCSGFHK1/P |
PASSPORT SSR (MANDITORY) |
/US |
COUNTRY OF ISSUE |
/A12345678901234 |
PASSPORT NUMBER |
/US |
NATIONALITY |
/20JAN75 |
DATE OF BIRTH |
/M |
GENDER (MANDATORY - M FOR MALE, F FOR FEMALE, MI FOR MALE INFANT, FI FOR FEMALE INFANT) |
/20APR09 |
EXPIRATION DATE |
/BROWN/CHARLIE/ROBERT |
SURNAME/FIRST NAME |
/H |
PASSPORT HOLDER |
-1.1 |
PASSENGER ASSOCIATION |
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Gulf Air voted "Best Regional Airline" - World Airline Awards, 2006
GULF AIR receives the Award for "Best Catering - First Class"' - World Airline Awards, 2005, 2006 & 2007
Gulf Air named "Best Business Airline" - World Travel Market, 2006
"...The Gulf Air flight exceeded any private jet I've been on in terms of comfort, service, and cuisine. The overall experience is like sinking into the warmest of celestial snuggles. The service was pleasantly intrusive: there simply wasn't enough the two attendants could do for me...meals are served on demand rather than at a set time so you could eat, sleep, work and be entertained whenever you wanted. I was out one minute after the attendants made up my acrobatic seat with sheets, duvet and puffy pillow or could it have been a glass of Perrier Jouet Belle Epoque to go with my perfect mushroom and tomato omelette and fillet of beef?"
Quote from Jonathan Reynolds, Men's Vogue, September 2007 |
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